ORDER PROCESSING:

Please allow 24 hours to process your order. Expect an email within 24 hours to let you know your order has left our UK warehouse and is on it's way!

Expect a delivery time of 2-4 business days. Flat rate shipping fee of £2.99 applies to UK orders.

​​DOMESTIC SHIPPING RATES AND ESTIMATES:  

For simple flat rate shipping: We offer £3.99 flat rate shipping to the United Kingdom. 

Free shipping is available for orders over £50. 

INTERNATIONAL SHIPPING:

We offer international shipping on a case-by-case basis, please reach out to us using the contact form to discuss what you need.

REFUNDS, RETURNS AND EXCHANGES

We accept returns up to 60 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return. 

In the event that your order arrives damaged in any way, please email us as soon as possible at hello@buddybottle.store with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.


If you have any further questions, please don't hesitate to contact us at hello@buddybottle.store.